Privacy Policy
Effective Date: April 23rd, 2026
This Privacy Policy applies to all visitors and customers of The Repair Adept located in the United Kingdom. It explains how we collect, use, and protect your personal information when you use our services.
1. Data Collection
We collect personal information that you provide to us when you request a repair service. This includes your name, address, phone number, and email address to facilitate the repair process and communicate service updates.
2. Use of Information
Your data is used primarily to fulfill your repair requests. For example, we use your address to send our technicians to your home and your phone number to coordinate arrival times. We may also use this information for internal record-keeping and billing.
3. Data Protection
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online and in person.
4. Sharing of Data
The Repair Adept does not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We only share information with reputable service partners necessary to complete your repair, such as parts suppliers where direct delivery is required.
5. Cookies
Our website, therepairadept.co.uk, uses cookies to improve your browsing experience and analyze site traffic. You can choose to accept or decline cookies through your browser settings, though this may impact your experience on our website.
6. Your Rights
Under UK GDPR, you have the right to request access to the personal data we hold about you, to request corrections, or to request the deletion of your data. Please contact us using the information provided below to exercise these rights.
7. Retention Policy
We keep your personal information only as long as necessary for the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements involving the service history of your household appliances.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the revised effective date.
Contact Us
The Repair Adept
therepairadept.co.uk
Unit 9, Ousegate Mills, Ousegate, Selby YO8 4NJ, North Yorkshire, United Kingdom
Phone: 01757 709745 / 07749 638866